Case Studies

Australia's leading financial services organisation

Culture diagnosis and senior management action planning

In Corporate has particular experience in the diagnosis and resolution of organisational cultural issues and we are proud of our work with some of Australia’s largest companies in this field.

The Brief

• Internal culture survey results revealed unacceptable levels of staff satisfaction with strategy and the operations of a significant operating division of the organisation
• Help the organisation understand the root causes of the cultural issues and what practical steps could be taken both as a whole of division leadership team and what particular issues needed to be addressed within individual units

The Response

• Comprehensive review of systems, policies, procedures and position descriptions
• Broad stakeholder engagement strategies
• Comprehensive staff consultation sessions
• Senior executive planning sessions to embed a clear understanding of the issues and to engage staff in planning for their resolution

The Result

• Very high levels of support for the assignment
• Practical, implementable recommendations
• Staff felt engaged and valued throughout the assignment
• Very high levels of senior management engagement
• Actions identified and implemented
• Morale and staff satisfaction significantly improved